Shipping & Returns

Shipping

We can’t wait to get you the goods! We ship out Monday-Friday via FedEx ground from Sunny Palm Springs, California. No signature required. Orders received early enough in the day often ship out same day, or the next day. That said, we do make our vegan meats fresh and to order and while we make a lot daily, sometimes we need to make even more depending on demand and it could take an extra day, or a few, to ship. 

Shipping prices vary depending on how far you live from Palm Springs and it will calculate the cost once you enter your address.

The cost of the insulated container and ice packs are included in the price of the goods. We hope you can reuse or recycle the shipping insulation and ice packs.

You will receive FedEx tracking information after your order has been shipped. 

We are not able to ship to Army or Post Office Box addresses. 

We also can not be responsible for lost or stolen packages. 

Once your order is packaged it can’t be cancelled or refunded.

Is it a gift? You are a nice person! Please make sure the recipient is home and knows about it, as we are not responsible if it sits out and perishes.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Returns

Remember once your order is packaged it can’t be cancelled or refunded.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return, and the reason why. If approved we will respond quickly with instructions for how to return items from your order.